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Mission Statement
“Creating
a positive difference in each life touched by
our office.”
Our Values
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We value people and
their families.
That is why we ask good questions at the
beginning of each new client relationship.
Finding what you and your family need and
want from your real estate transaction is
key to ensuring the experience of moving is
a positive one.
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We value the use of
cutting edge technology.
We are not just trying to be hip and trendy
with this statement. We use the best
technology we can find to ensure that we are
providing you the best possible options
available in the market.
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We value partnership.
We want to work with you to see your hopes
fulfilled. We know from experience that when
people work together for a common goal,
things happen much more smoothly for all
involved.
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We value integrity.
Easy to say,
hard to prove – but if you give us a chance
you will know what we mean. To us integrity
is beyond ethics, it is how we treat each
client no matter the size of the transaction
at hand. It goes back to valuing people.
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We value complete and
superior service.
Through our Select
Services SM program, you can consider ERA
Pacesetter a “one stop shop” for all your
real estate transaction needs.
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As an organization we have seen the fruits
of a fabulous team effort approach to
servicing our clients. As an agency,
we have over the last five years been ranked
in the top 50 overall agencies within the
ERA family, and the #1 ERA franchise in
Tennessee. In 2006 we were named a
“Music City Future 50” company and received
the Five Star Circle of Excellence award
from Cartus Relocation, a nationwide network
of agencies that provide relocation
services.
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At ERA Pacesetter Partners, we believe that knowing the
communities we serve means being involved with them in
practical ways. Over the years our staff has
logged many hours wielding a hammer with Habitat for
Humanity, running fundraisers with a local chapter of
the MDA, as well as working with various community based
groups.
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Customer Care Team
"We're Always There for You"
Client
Commitment
We
recognize that accolades are nice and
community involvement creates good ad
copy, but only respect for our client’s
needs and wants has made our reputation
what it is today. As a management
staff, we are committed to ensuring our
agents have every available tool and
resource on the market to service your
real estate needs.
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